Yoga and Surf Retreat

ADDITIONAL FAQ'S

We want you to be informed so we have put together a list of questions you might have. If you have more questions not answered in any of the dropdown menus or below, please feel free to connect direct via email hello@alignedflowmovement.com

Can I join if I have never done yoga?
Definitely! This retreat experience is open to everyone and our style of teaching is very inclusive and accessible.

Can I join if I have never surfed?
Most definitely! The surf lessons will be geared towards those that are brand new to surfing and you always have the option to join us at the beach and simple watch or take in some sun.

I don't speak the language, will that be ok?
Yes, you will be fine! We do suggest downloading an app for your phone that helps translate. This is always a nice gesture to learn a few simple words and phrases like 'thank you' or 'good morning'.

Should I bring a yoga mat?
We plan to have yoga mats on site, but always recommend students invest in their own travel yoga mat. These are lightweight and take up little room in luggage.

How can I book the additional excursions?
Once you have reserved your room, you will receive a welcome message and link to your welcome page site. As we get closer to arrival dates, we will be organizing the additional tours and opening up the booking reservation portals.

Should I get travel insurance?
We highly recommend that people travel with insurance. Please see the drop down menu 'Travel insurance' for more informations and companies you can purchase insurance from.

When do I have to pay my balance by?
Your balance is due 60 days before our schedule start date of June 25th, 2022.

I'm travelling from abroad (Canada, USA, etc). What are the best ways to arrive?
We have created a list of suggested flight options and sites to track flights to help you find your perfect itinerary. Please see the dropdown titled 'Travelling from abroad?' for all the information. We will also be connecting students travelling from the same country, if they wish, to compare flights and possibly secure a travel buddy.

Is it safe to travel solo?
Yes. We travel solo all the time. As with anywhere, be aware of your personal items and surroundings.

Should I bring checked luggage or carry-on?
We suggest travelling with a carry-on. This makes flight transfers and getting around much easier. Richelle was able to travel throughout Italy for 3 weeks with only a carry-on and small backpack as her personal item. There are great packing containers you can order via Amazon that compress your items, etc.

The national currency in Portugal is the Euro. Credit cards are also accepted everywhere.

Entrance to Portugal requires a valid passport! So please make sure your passport is valid with an expiry date no greater than 6 months after arrival date for your retreat. 

For up to date entry requirements regarding Covid, please check out the following site:
https://www.visitportugal.com/en/content/covid-19-measures-implemented-portugal

All travellers will be required to fill out this simple and quick passenger arrival form no more than 4 days prior to your arrival to Portugal:
https://portugalcleanandsafe.pt/en/passenger-locator-card

We recommend to book travel insurance. This is to cover unforeseen emergencies and cancellations that might come up. There are many options for insurance and listed below are some suggestions for insurance providers that now offer COVID incident coverage.

SafetyWing

Staysure is a great travel insurance for UK travelers who need some type of covid coverage.

https://redpointtravelprotection.com/

To reserve your spot and room, a non-refundable 600usd deposit or full payment must be made at time of booking.

PAYMENT OPTIONS:
Credit Card
PayPal
Bank transfer via Transferwise or your bank
Direct deposit - USA & Canada
Venmo - USA
Zelle - USA

*All CC and PayPal payments are subject to a 5% processing fee

Upon registration, information will be sent for your payment choice if you do not choose CC or PayPal.

Payment policies:
1. Your spot and room will be reserved with a non-refundable deposit of $600usd or payment-in-full

2. Balance of your retreat experience is due 60 days from the scheduled start date of September 25, 2022 (by July 25, 2022)

3. If you require alternative payment dates or a scheduled payment plan, please feel free to get in touch with regards

CANCELLATION POLICY

RESERVATIONS AND PAYMENTS
Reservations are initiated on receipt of either a full payment or non-refundable deposit of US$600 per client. The balance of retreat payment is due 60 days prior to departure. (on or before June 25, 2022)
If a reservation is made within 60 days of the trip departure the entire cost of the trip must be paid at the time of confirmation.
All reservations are automatically canceled if all payments are not received by the due date, with full loss of trip deposit.

RESERVATION AMENDMENTS
All reservation amendments will be subject to changes in cost of the original itinerary and will be subject to the same cancellation penalties described below.

CANCELLATION AND PENALTIES
All cancellations must be made in writing, signed by the client, and sent to hello@alignedflowmovement.com.  All trips are subject to the following, per person cancellation charges based on the number of days before trip departure that we receive your written cancellation request.

• More than 60 days from scheduled start date: full refund minus non-refundable deposit and processing fee of 100usd
• From 60 to 30 days: 50% refund minus non-refundable deposit
• Less than 30 days: No refund of trip cost
• No refunds for unused tours or services during your trip

CANCELLATIONS DUE TO COVID
In the unlikely event that travel restrictions are in place 2 weeks from scheduled retreat arrival / start date, please refer to your insurance coverage.
If your home country has flight restrictions that have been put in place 2 weeks out from your retreat start date, we will refund 50% of your retreat booking.

REFUNDS
All refunds will be processed within 30 days after we receive your letter of cancellation and are calculated as of the day we receive your written request. In the unlikely event that the trip itself is canceled prior to commencement of the trip due to circumstances beyond our control, and you are unable to schedule for another time, all moneys are refundable with the exception of your personal trip expenses (e.g. non-refundable "advanced purchase" tour tickets, deposit). There is no refund for any unused portions of a trip once it has commenced.

INSURANCE
Basic travel insurance that includes medical benefits is advised for each passenger. A comprehensive travel insurance policy including trip cancellation and interruption, baggage, accident, emergency assistance and medical assistance is advised due to the uncertain nature of travel. Please see the tab "travel insurance" for recommended travel insurance companies.

RESCUE AND MEDICAL ASSISTANCE
In the unlikely event of rescue and medical assistance being needed, the participant shall be liable for the entire cost thereof, unless covered by insurance.

HEALTH REQUIREMENTS
By forwarding the trip deposit or full payment, the client certifies that he/she does not knowingly have any physical or other condition of disability that would create a risk for himself/herself or other trip participants. Any required vaccinations must be recorded by the client's health practitioner on a valid vaccination certificate which the client must carry in his/her possession during the trip.